Terms Of Use
Website: https://destiny.net.in
Brand: Destiny Decoded
Contact: info@destiny.net.in
1. Acceptance of Terms
Welcome to Destiny Decoded.
These Terms of Use ("Terms", "Terms of Use", or "Agreement") govern your access to and use of the Destiny Decoded website, including destiny.net.in, online booking facilities, consultation services, content, articles, communications, and related services (collectively, the "Services").
By accessing the Website, submitting information, booking a consultation, making a payment, participating in an online consultation, or otherwise using the Services, you acknowledge that you have read, understood, and agreed to these Terms.
If you do not agree with these Terms, please do not use the Website or Services.
These Terms should be read together with our:
-
Privacy Policy;
-
Refund & Cancellation Policy;
-
any service-specific terms displayed at the time of booking; and
-
any other notices or policies published on the Website.
Where there is a conflict between these Terms and a specific service-specific term expressly applicable to a particular booking, the service-specific term will prevail to the extent of that conflict.
2. About Destiny Decoded
Destiny Decoded provides astrology-related consultation, guidance, interpretation, and related informational services based on traditional and/or contemporary astrological methodologies.
Services may include, without limitation:
-
Annual Reading;
-
Career;
-
Consultation - General;
-
Dasha Analysis;
-
Education Choice;
-
Finance;
-
Horoscope Matching;
-
Marriage;
-
Muhurt;
-
Name Selection;
-
Relationship & Compatibility; and
-
other services that may be introduced from time to time.
The exact services, descriptions, prices, duration, availability, and applicable terms may change from time to time.
3. Nature of Astrology Services
Astrology consultations are provided as guidance, interpretation, advisory and informational services based on astrological systems and the information supplied by the customer.
Astrological interpretations may differ between practitioners, methodologies, schools of thought, birth-time assumptions, software, calculations, and available information.
Accordingly:
-
no particular result or outcome is guaranteed;
-
predictions, interpretations, opinions and guidance are not guarantees of future events;
-
astrology should not be treated as an exact or infallible science;
-
customers should exercise their own independent judgment when making decisions; and
-
Destiny Decoded does not represent that every prediction, interpretation, recommendation or observation will be accurate, complete, or applicable in every individual circumstance.
The customer remains solely responsible for decisions made after or in connection with a consultation.
4. No Guarantee of Results
Destiny Decoded does not guarantee any specific outcome relating to:
-
marriage;
-
relationships;
-
compatibility;
-
career;
-
employment;
-
education;
-
business;
-
finance;
-
investments;
-
property;
-
family matters;
-
personal circumstances;
-
timing of events;
-
health or wellbeing;
-
legal matters;
-
examinations;
-
pregnancy;
-
fertility;
-
conception;
-
or any other future event or circumstance.
Any statement regarding a possible future event should be understood as an astrological interpretation or opinion and not as a guarantee, promise, representation of certainty, or assurance of a particular outcome.
5. No Medical, Legal, Financial or Professional Advice
Astrology consultations are not a substitute for professional advice.
Nothing provided through the Website or during a consultation should be interpreted as:
-
medical diagnosis or treatment;
-
psychological or psychiatric diagnosis or treatment;
-
legal advice;
-
financial, investment, tax or securities advice;
-
insurance advice;
-
professional educational counselling;
-
emergency advice; or
-
any other regulated professional service.
Customers should consult an appropriately qualified professional for such matters.
In particular, customers must not delay, discontinue, or modify medical treatment, medication, legal proceedings, financial arrangements, or other professional services solely on the basis of an astrological consultation.
Disclaimer: Consultation is required to determine the suitability of any service or guidance for the customer's individual circumstances. Results and experiences may vary depending on individual circumstances, information supplied, interpretation, and other factors.
6. Astrology, Vastu and Traditional Practices
Destiny Decoded may provide guidance relating to Vedic astrology, Vastu, Muhurt, horoscope interpretation, compatibility, traditional practices and related subjects.
Such services are provided as traditional, cultural, spiritual, advisory or interpretive services, as applicable.
Nothing on the Website authorizes or encourages:
-
human sacrifice;
-
physical harm;
-
abuse;
-
coercion;
-
intimidation;
-
sexual exploitation;
-
dangerous or harmful rituals;
-
fraudulent claims of supernatural powers;
-
threats of death, injury, illness or misfortune;
-
extortion;
-
forced payments;
-
deception for financial gain;
-
or any other unlawful or prohibited activity.
Destiny Decoded will not knowingly provide or promote any service intended to facilitate unlawful, harmful, exploitative, fraudulent, or prohibited conduct.
The Maharashtra Prevention and Eradication of Human Sacrifice and other Inhuman, Evil and Aghori Practices and Black Magic Act, 2013 specifically contains savings relating to advice by astrologers and Vastu practitioners, while separately prohibiting specified inhuman, exploitative and black-magic practices. Destiny Decoded intends to operate strictly within applicable law.
7. Eligibility
The Services are intended primarily for individuals who are legally capable of entering into a binding contract under applicable Indian law.
If a person is below the applicable age of majority or is otherwise legally incapable of entering into a contract, the Services should be used only with the involvement and consent of a parent or lawful guardian.
Where information relating to a child is submitted, the parent or lawful guardian is responsible for ensuring that any required consent is validly provided.
Destiny Decoded reserves the right to refuse or cancel a booking where it reasonably believes that the booking has been made by a person who is not legally authorized to use the Services.
8. Booking of Consultations
Consultations may be booked through the Website or through third-party booking infrastructure used by Destiny Decoded.
The customer may be required to provide information including:
-
name;
-
email address;
-
WhatsApp/mobile number;
-
consultation/service type;
-
appointment date and time;
-
and other information reasonably necessary to arrange the consultation.
Customers are responsible for ensuring that all information supplied during booking is accurate and complete.
Incorrect birth date, birth time, birth place, contact information or other information supplied by the customer may affect the consultation or interpretation.
Destiny Decoded shall not be responsible for errors arising from inaccurate, incomplete, misleading or outdated information supplied by the customer.
9. Appointment Availability
All appointments are subject to availability.
The availability displayed through the booking system may change until the booking is successfully completed.
A consultation is considered confirmed only after:
-
the required booking information has been submitted;
-
the selected appointment has been successfully reserved; and
-
where applicable, the required payment has been successfully completed.
A booking confirmation may be sent by email, WhatsApp, SMS, calendar invitation or other available communication channels.
10. Consultation Duration
The duration of each consultation will be displayed during the booking process or otherwise communicated to the customer.
Customers are expected to join the consultation on time.
Where a customer joins late, the consultation may still end at the originally scheduled time so that subsequent appointments are not affected.
Destiny Decoded may, at its discretion, provide an alternative arrangement where circumstances reasonably permit.
11. Online Consultations and Zoom
Consultations may be conducted through Zoom or another online meeting platform selected by Destiny Decoded.
Customers are responsible for:
-
having a compatible device;
-
maintaining an adequate internet connection;
-
providing a suitable environment for the consultation;
-
joining using the correct meeting link; and
-
ensuring that their device, microphone, speaker and camera function properly where required.
Meeting links may be provided through email, calendar invitations, booking confirmations, WhatsApp, or other communication channels.
Customers must not share private meeting links publicly or provide unauthorized persons access to a consultation.
12. Payment
Where a consultation is chargeable, payment must be completed using the payment method made available during booking.
Payments may be processed through third-party payment service providers, including Razorpay or other payment providers used by Destiny Decoded.
Destiny Decoded does not store complete card, banking or payment credentials unless expressly stated in the Privacy Policy and permitted by applicable law.
Payment processing may be subject to the terms, privacy policies and security practices of the relevant payment service provider.
A payment confirmation generated by a payment gateway does not by itself modify these Terms.
13. Pricing and Taxes
Prices displayed on the Website will be the applicable prices for the relevant service unless otherwise stated.
Where applicable, taxes, government levies or other legally required charges may be included in or added to the displayed price.
Destiny Decoded reserves the right to change prices for future bookings.
A price change will not ordinarily affect a booking that has already been successfully confirmed and paid for, unless required by law or due to an obvious pricing or technical error.
14. Refund, Cancellation and Rescheduling
Refunds, cancellations and rescheduling are governed by the Refund & Cancellation Policy published on the Website.
Unless otherwise expressly stated:
-
customers may cancel or reschedule subject to the applicable cancellation window;
-
cancellations made within the restricted cancellation period may not qualify for a refund;
-
no-shows may be treated as non-refundable;
-
rescheduling is subject to availability; and
-
where Destiny Decoded is unable to provide a confirmed consultation, the customer may be offered rescheduling or an appropriate refund in accordance with the applicable policy and law.
Nothing in this section is intended to exclude rights that cannot lawfully be excluded under applicable consumer protection or other Indian law.
15. Customer Responsibilities
Customers agree to:
-
provide accurate information;
-
provide accurate birth details where required;
-
provide accurate contact information;
-
make payments using authorized payment methods;
-
attend consultations at the scheduled time;
-
behave respectfully toward the astrologer and staff;
-
not harass, threaten, abuse or intimidate personnel;
-
not impersonate another person;
-
not use the Services for unlawful purposes;
-
not attempt to interfere with the Website or booking system;
-
not distribute confidential consultation material without authorization where such material is protected by law; and
-
comply with all applicable laws.
16. Prohibited Conduct
You must not use the Website or Services to:
-
commit or facilitate an offence;
-
impersonate another person;
-
provide false or fraudulent information;
-
obtain Services through deception;
-
harass, threaten, stalk or abuse another person;
-
transmit malicious software;
-
attempt unauthorized access to accounts, systems or databases;
-
interfere with Website security;
-
scrape or systematically copy Website content without authorization;
-
reproduce or commercially exploit proprietary content without permission;
-
upload unlawful, defamatory, obscene or infringing material;
-
use the Services to threaten or exploit another person;
-
encourage harmful or prohibited occult/black-magic practices;
-
solicit or facilitate human sacrifice or physical harm;
-
engage in fraudulent spiritual or supernatural claims intended to deceive or financially exploit another person; or
-
otherwise violate applicable Indian law.
Destiny Decoded may suspend or terminate access to the Services where reasonably necessary to protect customers, employees, service providers, systems, or legal interests.
17. Accuracy of Website Information
We make reasonable efforts to keep Website information accurate and current.
However, information may occasionally contain typographical errors, technical errors, outdated information, omissions or inaccuracies.
Destiny Decoded reserves the right to correct errors and update information without prior notice.
No information on the Website should be interpreted as a guarantee of a particular outcome.
18. Intellectual Property
Unless otherwise stated, the Website and its contents, including:
-
text;
-
graphics;
-
logos;
-
photographs;
-
illustrations;
-
videos;
-
designs;
-
branding;
-
page layouts;
-
articles;
-
original written materials;
-
consultation materials;
-
and other content
are owned by or licensed to Destiny Decoded and are protected by applicable intellectual property laws.
You may access and use the Website for personal and lawful purposes.
You may not reproduce, modify, distribute, publish, sell, license, commercially exploit, copy, scrape, create derivative works from, or otherwise use protected Website content without prior written permission, except where permitted by applicable law.
19. User-Submitted Information and Content
Where customers submit information, questions, documents, photographs, birth charts or other materials for the purpose of receiving Services, the customer remains responsible for ensuring that they have the legal right to provide such information.
Customers must not submit information belonging to another person unless they are legally authorized to do so.
Destiny Decoded may use submitted information to the extent reasonably necessary to:
-
provide the requested consultation;
-
administer bookings;
-
communicate with the customer;
-
process payments;
-
provide customer support;
-
maintain business records;
-
comply with legal obligations; and
-
perform other purposes disclosed in the Privacy Policy or otherwise permitted by applicable law.
20. Privacy and Personal Data Protection
Destiny Decoded respects the privacy of individuals and seeks to process personal data in accordance with applicable Indian data-protection and information-technology laws.
Personal data may be collected and processed for purposes including:
-
booking and providing consultations;
-
identity and contact management;
-
appointment management;
-
payment processing;
-
customer communication;
-
sending booking confirmations and reminders;
-
providing Zoom or other online meeting details;
-
customer support;
-
security;
-
fraud prevention;
-
legal compliance;
-
record keeping; and
-
other purposes disclosed in the Privacy Policy.
The processing of personal data will be governed by the Privacy Policy, which forms part of these Terms.
Where consent is the applicable legal basis for processing, the customer may have the right to withdraw consent, subject to applicable law and any processing that may lawfully continue on another legal basis.
The Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 are being implemented through a phased commencement framework. Destiny Decoded intends to comply with applicable provisions as and when they become operative and applicable to the Services.
21. Data Principal Rights
Subject to the applicability and commencement of the relevant provisions of applicable data-protection law, individuals may have rights including:
-
obtaining information regarding personal data processing;
-
correction or updating of personal data;
-
erasure of personal data where applicable;
-
withdrawal of consent where processing is based on consent;
-
grievance redressal; and
-
nomination or other rights provided under applicable law.
Requests may be submitted to:
Email: info@destiny.net.in
We may require reasonable information to verify the identity and authenticity of a request before acting upon it.
Nothing in these Terms is intended to restrict any statutory right that cannot lawfully be restricted.
22. Data Retention
Personal data and consultation-related records may be retained only for as long as reasonably necessary for the purposes for which they were collected, legitimate business purposes, contractual requirements, dispute resolution, security, accounting, taxation, legal compliance, or other purposes permitted or required by applicable law.
Different categories of information may have different retention periods.
Where retention is no longer necessary and no legal or legitimate reason requires continued retention, information may be deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.
23. Third-Party Service Providers
Destiny Decoded may use third-party service providers to operate and provide the Services, including providers for:
-
website hosting;
-
booking and scheduling;
-
payment processing;
-
email;
-
WhatsApp or messaging;
-
SMS;
-
video conferencing;
-
calendar management;
-
analytics;
-
security;
-
customer support; and
-
other operational functions.
Such providers may process personal data on behalf of Destiny Decoded or independently as applicable to their respective services.
Examples may include Zoho Bookings, Razorpay, Zoom, email providers and other technology providers used from time to time.
Use of third-party services may also be subject to the relevant third party's terms and privacy policies.
24. Cookies and Similar Technologies
The Website may use cookies, pixels, analytics tools and similar technologies for purposes such as:
-
Website functionality;
-
security;
-
performance;
-
analytics;
-
improving user experience;
-
remembering preferences; and
-
marketing or advertising where permitted and appropriately disclosed.
Where required by applicable law, the Website will seek appropriate consent or provide applicable choices.
Further details are provided in the Privacy Policy or applicable cookie notice.
25. Confidentiality
Destiny Decoded will treat customer information and consultation-related information with reasonable confidentiality, subject to applicable law and the exceptions described in the Privacy Policy.
Customers should understand that online communications and digital systems cannot be guaranteed to be completely risk-free.
Confidentiality obligations do not prevent disclosure where disclosure is:
-
required by law;
-
required by a court, regulator or lawful authority;
-
necessary to prevent fraud or unlawful activity;
-
necessary to protect the safety of a person;
-
necessary to enforce contractual rights;
-
made to authorized service providers subject to appropriate obligations; or
-
otherwise permitted by applicable law.
26. CCTV Surveillance and Physical Premises
If Destiny Decoded operates physical premises, such premises may be monitored by CCTV or other security systems for legitimate purposes including:
-
safety and security;
-
protection of customers, employees and visitors;
-
prevention and investigation of unauthorized activity;
-
protection of property and systems; and
-
compliance with applicable law.
CCTV footage may be retained, accessed or disclosed where reasonably necessary or permitted by law, including for legal proceedings, regulatory requirements, investigations, insurance purposes, security incidents, or legitimate business purposes.
Appropriate notices may be displayed at monitored premises where required.
27. Online Meetings, Video Calls and Audio Communications
Online consultations, video conferences, telephone calls or other communications may, in limited circumstances, be recorded for legitimate purposes such as:
-
quality assurance;
-
training;
-
compliance;
-
security;
-
dispute resolution;
-
accurate record keeping; or
-
service improvement.
Recording will not be treated as automatically authorized merely because a consultation has been booked.
Where a recording is intended to be made, Destiny Decoded will provide appropriate notice and, where consent is legally required, obtain the required consent before or at the beginning of the recording.
Where legally permissible and reasonably practical, customers may be informed of the purpose of recording and applicable choices.
Third-party platforms such as Zoom may also have their own recording, privacy and data-processing practices.
28. Publicity and Promotional Use
Destiny Decoded may use testimonials, reviews, photographs, videos, names, statements, recordings, or other customer content for publicity or marketing purposes only where the customer has provided the required separate and voluntary permission/consent.
Such promotional materials may include:
-
the Destiny Decoded Website;
-
social media;
-
advertisements;
-
brochures;
-
newsletters;
-
press releases;
-
promotional videos;
-
presentations;
-
marketing campaigns; and
-
other promotional materials.
A customer will not be deemed to have consented to promotional use merely because they booked or received a consultation.
Where publicity consent is obtained, the customer may request withdrawal of that consent for future use, subject to applicable law and the practical limitations applicable to material that has already been published or distributed.
Customers may contact:
to request exclusion from future promotional use.
Where a customer voluntarily submits a testimonial or review for publication, Destiny Decoded may use that testimonial for the purpose for which it was submitted, subject to applicable law and the customer's applicable rights.
29. Customer Reviews and Testimonials
Customers may voluntarily submit reviews, testimonials, ratings, photographs or other feedback.
Customers must ensure that any submitted content:
-
is truthful;
-
does not impersonate another person;
-
does not contain unlawful or defamatory material;
-
does not infringe another person's rights;
-
does not disclose another person's personal information without authorization; and
-
does not contain malicious software or harmful material.
Destiny Decoded may moderate or remove content that violates these requirements or applicable law.
No customer is required to provide a positive review in exchange for a benefit unless such arrangement is expressly permitted by applicable law.
30. No Misleading or Guaranteed Claims
Destiny Decoded will not intentionally represent an astrological interpretation as a guaranteed fact or guaranteed future outcome.
Customers should exercise caution regarding any third party who claims that Destiny Decoded or its representatives can guarantee:
-
wealth;
-
marriage;
-
employment;
-
pregnancy;
-
cure of disease;
-
removal of all problems;
-
protection from death or serious harm;
-
supernatural powers;
-
guaranteed business success;
-
guaranteed lottery or investment outcomes; or
-
any other guaranteed result.
Any communication that appears inconsistent with these Terms should be reported to:
31. Third-Party Websites and Links
The Website may contain links to third-party websites, applications, payment gateways, social-media platforms, booking platforms or other services.
Destiny Decoded does not control all third-party websites and is not responsible for their:
-
content;
-
availability;
-
security;
-
privacy practices;
-
terms;
-
accuracy; or
-
policies.
Customers should review the applicable third-party terms and privacy policies before using such services.
32. Website Availability
Destiny Decoded does not guarantee that the Website or booking system will always be:
-
available;
-
uninterrupted;
-
error-free;
-
secure;
-
free from viruses or harmful components; or
-
compatible with every device or browser.
Temporary interruptions may occur due to:
-
maintenance;
-
upgrades;
-
technical failures;
-
third-party service outages;
-
telecommunications failures;
-
internet disruptions;
-
cyber incidents;
-
force majeure events; or
-
other circumstances beyond reasonable control.
33. Cybersecurity and Unauthorized Access
Users must not attempt to gain unauthorized access to:
-
the Website;
-
booking accounts;
-
administrative systems;
-
databases;
-
APIs;
-
servers;
-
payment systems;
-
or other connected systems.
Any suspected security vulnerability, unauthorized access or misuse should be reported to:
Destiny Decoded may take reasonable technical and organizational measures appropriate to the nature of the information and risks involved, subject to applicable law.
34. Electronic Communications
By using the Website or booking a consultation, you consent to receiving service-related electronic communications necessary to administer your booking, including:
-
booking confirmations;
-
payment-related communications;
-
appointment reminders;
-
rescheduling notices;
-
cancellation notices;
-
Zoom or meeting information;
-
customer-service communications; and
-
other transactional communications.
These service communications are distinct from optional promotional communications.
Where applicable, promotional communications will be subject to the choices and requirements of applicable law.
35. WhatsApp and Messaging Communications
Where a customer provides a WhatsApp/mobile number and uses the booking or communication facility, Destiny Decoded may use that number for service-related communications such as:
-
booking confirmation;
-
appointment reminders;
-
rescheduling;
-
cancellation;
-
meeting links;
-
customer support; and
-
other communications reasonably necessary to provide the requested Service.
Marketing communications will be handled separately in accordance with applicable law and consent/opt-out requirements.
Customers are responsible for ensuring that the mobile number provided by them belongs to them or that they are authorized to provide it.
36. Confidentiality of Consultation Content
Customers should not record, reproduce, publish, livestream, distribute, commercially exploit, or publicly upload a private consultation without appropriate authorization, particularly where doing so would infringe the rights of Destiny Decoded, the astrologer, another customer, or another person.
Nothing in this section prevents a customer from exercising rights available to them under applicable law.
37. Professional Conduct During Consultations
Destiny Decoded expects consultations to be conducted respectfully.
Destiny Decoded may terminate a consultation without refund, where legally permissible and subject to the applicable Refund & Cancellation Policy, if a customer engages in serious misconduct including:
-
threats;
-
abusive or discriminatory conduct;
-
harassment;
-
sexual harassment;
-
intimidation;
-
violence;
-
fraudulent conduct;
-
unauthorized recording;
-
attempts to obtain confidential information about another customer; or
-
other unlawful conduct.
Nothing in this section limits any legal rights or remedies available to either party.
38. Limitation of Liability
To the maximum extent permitted by applicable law, Destiny Decoded shall not be liable for indirect, incidental, consequential, special or punitive losses arising from:
-
reliance on astrological interpretations;
-
decisions made by a customer;
-
changes in personal circumstances;
-
inaccurate information supplied by the customer;
-
failure to attend an appointment;
-
internet or telecommunications failures;
-
third-party platform failures;
-
payment gateway interruptions;
-
Zoom or other meeting-platform failures;
-
unauthorized access caused by circumstances outside reasonable control;
-
or other circumstances beyond Destiny Decoded's reasonable control.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable Indian law.
Nothing in these Terms is intended to exclude statutory consumer rights or remedies available under applicable law.
39. Force Majeure
Destiny Decoded shall not be responsible for delay or failure to perform caused by circumstances beyond reasonable control, including:
-
natural disasters;
-
fire;
-
flood;
-
epidemic or pandemic;
-
government action;
-
war;
-
civil disturbance;
-
power failure;
-
internet or telecommunications failure;
-
cyber incidents;
-
strikes;
-
third-party service outages; or
-
other events beyond reasonable control.
Where reasonably possible, Destiny Decoded will attempt to reschedule affected consultations.
40. Indemnity
To the extent permitted by applicable law, you agree to indemnify and hold harmless Destiny Decoded and its owners, representatives, personnel and service providers from claims, losses, liabilities, damages, costs and expenses arising from:
-
your breach of these Terms;
-
your unlawful use of the Website or Services;
-
fraudulent or misleading information supplied by you;
-
infringement of another person's rights;
-
misuse of the Services;
-
unauthorized disclosure of another person's information by you; or
-
your violation of applicable law.
This clause does not require you to indemnify Destiny Decoded for losses caused by Destiny Decoded's own unlawful conduct or liability that cannot legally be transferred.
41. Suspension and Termination
Destiny Decoded may suspend, restrict or terminate access to the Website or Services where reasonably necessary due to:
-
violation of these Terms;
-
fraudulent activity;
-
security concerns;
-
unlawful activity;
-
abuse or harassment;
-
payment fraud;
-
misuse of the Website;
-
technical or operational reasons; or
-
legal or regulatory requirements.
Termination will not affect rights or obligations that accrued before termination.
42. Complaints and Grievance Redressal
Customers may contact Destiny Decoded regarding:
-
bookings;
-
payments;
-
refunds;
-
consultations;
-
privacy;
-
personal-data requests;
-
Website issues;
-
complaints;
-
or other concerns.
Email: info@destiny.net.in
Please provide sufficient information to allow the matter to be investigated.
We aim to acknowledge complaints within a reasonable period and resolve them within the time required under applicable law.
Nothing in this section prevents a customer from approaching an appropriate statutory authority or consumer forum/commission where permitted by law.
The Consumer Protection Act, 2019 and related rules provide the statutory framework for consumer protection in India, including consumer protection in e-commerce where applicable.
43. Consumer Protection
Nothing in these Terms is intended to:
-
waive a consumer's statutory rights;
-
exclude remedies available under applicable consumer-protection law;
-
permit misleading representations;
-
prevent a customer from making a lawful complaint; or
-
restrict any remedy that cannot legally be restricted.
Where applicable, Destiny Decoded will comply with the Consumer Protection Act, 2019, applicable rules and regulations, and other consumer-protection requirements.
The Department of Consumer Affairs publishes the Consumer Protection (E-Commerce) Rules, 2020 and related consumer-protection materials.
44. Compliance With Indian Information Technology Laws
Destiny Decoded intends to operate its Website and digital Services in accordance with applicable Indian information-technology laws and regulations, including applicable provisions of the:
-
Information Technology Act, 2000;
-
applicable rules and regulations made under it;
-
Digital Personal Data Protection Act, 2023, to the extent applicable and in force;
-
Digital Personal Data Protection Rules, 2025, to the extent applicable and in force;
-
Consumer Protection Act, 2019;
-
applicable consumer-protection rules;
-
Bharatiya Nyaya Sanhita, 2023;
-
applicable intellectual-property laws; and
-
other applicable central and state laws and regulations.
The Information Technology Act, 2000 and its related rules remain part of India's statutory framework governing electronic and information-technology activities.
The list above is not intended to be exhaustive.
45. Compliance With Maharashtra Law
Where the Services are provided from or into Maharashtra, Destiny Decoded will comply with applicable Maharashtra laws.
In particular, Destiny Decoded does not authorize or promote activities prohibited under the Maharashtra Prevention and Eradication of Human Sacrifice and other Inhuman, Evil and Aghori Practices and Black Magic Act, 2013.
The Act's statutory savings expressly include advice by astrologers and Vastu practitioners, while the Act separately addresses prohibited inhuman, exploitative and black-magic practices.
Nothing in these Terms should be interpreted as authorizing any activity prohibited by that Act or any other applicable law.
46. Relationship Between the Customer and Destiny Decoded
Use of the Services does not create:
-
an employment relationship;
-
partnership;
-
agency;
-
joint venture;
-
fiduciary relationship;
-
medical relationship;
-
lawyer-client relationship;
-
financial-adviser relationship; or
-
any other professional relationship beyond the specific consultation service purchased,
unless expressly established by a separate written agreement.
47. No Reliance on Website Content
Information published on the Website is intended for general informational and educational purposes.
Although reasonable efforts may be made to maintain accuracy, Destiny Decoded does not warrant that every article, prediction, interpretation, statement or other content will always be complete, current, error-free or suitable for every person.
Customers should independently evaluate information before acting upon it.
48. Changes to Services
Destiny Decoded may modify, discontinue, add or remove Services, features, content or booking options from time to time.
Changes will not ordinarily affect a consultation that has already been confirmed and paid for, except where necessary due to legal, safety, technical or operational reasons.
Where a confirmed paid consultation cannot be provided due to such a change, Destiny Decoded will seek to provide an appropriate alternative or refund in accordance with applicable law and the Refund & Cancellation Policy.
49. Changes to These Terms
Destiny Decoded may update these Terms from time to time.
The updated version will be published on the Website with a revised effective date.
Where a change materially affects existing customers, reasonable notice may be provided where appropriate.
Continued use of the Website after the effective date of updated Terms may constitute acceptance of the updated Terms to the extent permitted by applicable law.
50. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable by a competent authority, that provision will be modified or severed to the minimum extent necessary, and the remaining provisions will continue to remain in effect.
51. Waiver
Failure or delay by Destiny Decoded to enforce any provision of these Terms will not constitute a waiver of that provision or of the right to enforce it later.
52. Entire Agreement
These Terms, together with the Privacy Policy, Refund & Cancellation Policy and any applicable service-specific terms, constitute the principal agreement governing your use of the Website and Services.
Any additional written agreement applicable to a particular service will prevail over these Terms to the extent of an express conflict.
53. Assignment
You may not transfer or assign your rights or obligations under these Terms without prior written consent where such consent is required.
Destiny Decoded may transfer or assign its rights and obligations in connection with a business restructuring, merger, acquisition, sale of assets, or other lawful business transaction, subject to applicable law.
54. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable mandatory consumer-protection and other statutory jurisdictional provisions, courts having appropriate jurisdiction in Delhi, India shall have jurisdiction over disputes arising from these Terms or the Services.
Nothing in this clause prevents a consumer from exercising a statutory right to approach a consumer commission, court, regulator, or other authority having jurisdiction under applicable law.
55. Contact Information
For questions, complaints, booking-related matters, privacy requests, refund queries, or other concerns:
Destiny Decoded
Website: https://destiny.net.in
Email: info@destiny.net.in
For personal-data or privacy-related requests, please clearly mention "Privacy / Personal Data Request" in the subject line.
56. Customer Acknowledgement
By booking or using a consultation, you acknowledge that:
-
You have read and understood these Terms of Use.
-
You understand that astrology consultations provide guidance and interpretation and do not guarantee future outcomes.
-
You understand that the Services are not a substitute for medical, legal, financial or other regulated professional advice.
-
You have provided information that you are authorized to provide.
-
You understand the applicable cancellation, rescheduling and refund terms.
-
You understand that online consultations may involve third-party platforms such as Zoom.
-
You understand that service-related communications may be sent to the contact details provided by you.
-
You understand that optional publicity or promotional use requires separate appropriate permission/consent where required.
-
You agree to use the Website and Services lawfully and respectfully.
-
You acknowledge that your statutory rights under applicable Indian law are not waived by these Terms.
